How Mobile is Changing Digital Marketing for the Better

Mobile is Changing Digital Marketing

Today businesses must go the extra mile to reach their targeted audiences. With an abundance of smart technology available, reaching customers via such means is vital to success. Smartphones, tablets, and other smart devices enable individuals the chance to send text messaging and email, correspond to social media and a company website. It’s changed the way that people engage with brands they love and brands they want to get to know. Anything that is possible on a traditional computer can now be completed using mobile devices.

Once you get down to the nitty-gritty and learn the statistics related to mobile marketing, it is easier to understand why it is vital for your company to jump on the digital marketing trend when it is time to reach out to your customers. A few of the most interesting statistics you might be interested to know:

More people use a mobile device to conduct a search engine query than the desktop.

88% of consumers who search for a company online visit it within 24-hours of that search.

57% of consumers say they will not interact with a business that has a bad movie site.

The average consumer uses their mobile device/internet for two-hours each day.

72% of all digital advertising is expected to be spent on mobile marketing by 2019.

Users spend 69% of their mobile time using the internet.

89% of these users spend their time interacting with mobile apps.

Mobile offers are redeemed 10x more often than regular coupons.

Smartphone conversation rates stand at an amazing 64%.

Mobile marketing improves SEO success by up to 65% to 70%.


If you want to market the right way, it is vital to understand your audience and their mobile needs. Provide consumers with well-designed, meaningful content that keeps mobile platforms in mind and you’ll see great improvements in your overall business success. The first step in digitizing your company is to create a marketing plan.

Each business should develop their own unique marketing strategy according to their industry and the audience they want to reach. The greatest feature of mobile marketing is the ability to customize it to your exact needs, regardless of your industry, the size of your business, or other factors.


You’ll need to follow a few simple steps to create a winning mobile marketing strategy for your business.

Step One: Create a Buyer Persona

It is imperative to understand your audience if you really want to reach them in a meaningful way. That is the best type of business-client relationship. When you understand your audience, it can help you channel your marketing voice in a manner that reaches the targeted audience in a more meaningful way. Always create a clear picture of who you think your target audience is in real life and use that to your advantage. Pay close attention to the mobile habits of your target audience, identifying information like the amount of time they spend on their device and how they feel buying products from their smartphone. A few more statistics that might help you with this step:

  • Approximately 65% of email is opened using a mobile device
  • 95% of Smartphone users primarily use their device to surf the internet/gather online information.
  • More than 50% of B2B buyers access vendor information via their smart device.

Google Analytics is an excellent tool that helps you gain a better understanding of your target audience. You’ll get information by the numbers and take additional steps to gain the information that you need. This includes A/B testing.

Step Two: Set Business Goals

What does success mean to you? To reach that level of success, you must first define what that means to you. Identify your personal business goals by asking yourself a few simple questions.

  • What is our current mobile strategy? You can improve whatever is lacking with your mobile strategy when you pinpoint this need from the start.
  • How is the current mobile marketing strategy benefiting the company? Conversions Are important to look at!
  • What are the mobile marketing objectives you have in place? In other words, what do you want to accomplish when you use mobile marketing strategies? 
  • Who is the key audience for the mobile marketing technique? Are these people similar or opposite? You want to define a persona for each person who engages with your brand

Step Three: Establish KPI

KPIs are available with the Google Analytics tool. The KPIs are used to define the success of your mobile marketing campaign. It is vital for any business owner to gain this information and use it to their advantage. This tool measures engagement, acquisition, and customer service, in turn, helping you decipher what is working and what is not working in order to improve your overall marketing strategy. 

To establish the best KPI results, ask yourself:

  • How important is it to generate more prospects to my business?
  • Do I need to improve sales by diverting more traffic to sales pages?
  • Can I gain conversions through email?

Step Four: The Importance of Mobile Metric Monitoring

Mobile data information is important to monitor and mobile metric monitoring makes it easy to learn the behaviour of your customers with your mobile content. If it is engaging and keeps the audience around, you’re certainly on the right track.  The data will even alert you to the need for optimization for your key landing pages.


Google penalizes businesses that haven’t mobilized their website. It is not optional to mobilize your site, so why not do it the right way? In today’s digital world a mobilized site is mandatory if you want to remain relevant and in competition with the other brands. But, exactly what does it mean to create a mobile-friendly website?

Free Tools Offer Help

Google offers business owners a free tool that helps determine how mobile-friendly their site is so improvements can be made if necessary. When you maintain a mobile-friendly site, you’ll increase customer engagement and enhance their overall experience. It is imperative to create a mobile-friendly site that is just as great as your main websites. A few more statistics to ponder:

  • 35% of top-of-the-line business executives did not make a purchase they intended to make due to a website lacking mobile-friendly features.
  • If your page doesn’t load within 10 seconds, consumers will leave your site and go elsewhere. This happens in 64% of all incidents.
  • 90% of all shoppers use a mobile device to help them complete a purchase.

A fruitful mobile experience is vital to any marketing plan.


If an email isn’t optimized for mobile viewing, 69% of users will delete the email without opening it, hence 57% use their mobile device to open their mail.  Use a responsive design so your web content automatically formats into a platform that provides optimal viewing on any platform.

When creating an email marketing strategy, be sure to use your CTA (call-to-action) early in the message and use a 44 x 44 pixel for buttons so users can easily tap them when they desire. Complete the Subject Line with a one-line winner that will urge consumers to open your mail. Finally, complete a landing page specifically for your mobile version site. Keep the landing page simple and make it easy for users to click where they want to go.


Everyone enjoys text messaging and many prefer contact via SMS/MMS than an actual telephone call.  It is a truly personal way to connect with consumers and provide them with deals, information, and exciting offers that rush them to your website and/or store ASAP.   Would you believe that more than 90% of all text messages are opened within three minutes after they’re received? It is easy to tailor an SMS/MMS campaign for any type of business you operate and ensure that the message is getting through loud and clear, on a timely basis. Only 22% of all emails are opened, but 98% of SMS messages are opened. That is a big difference. Text messaging is eight times more effective than email when it is time to engage customers.  To create the best SMS/MMS marketing campaign, remember:

  • Text must be 160 characters or less
  • Slang and/or abbreviations are discouraged from use when using text message marketing
  • Identify your company when sending the message.
  • Create an exciting, clear Call-to-Action
  • Create a valuable offer for your customers

MMS messages are practically the same as SMS but include photos, videos, GIFs, audio files, etc. in addition to text. You can use MMS to create an even clearer branded message that really reaches out and touches the customer. There is a 15% higher engagement rate with MMS messages compared to traditional SMS messaging.


We live in a generation where apps are everything. As a business owner, you must heed to trends and what’s important. Thus, it is highly beneficial to create a mobile app tailored to your company with a focus on the wellbeing of the consumer. Mobile apps help you drive engagement with your brand, support your e-commerce website, and otherwise alert the world to your existence.  When making your app, it is important to consider how it will benefit your company.

You should offer added features or added content in exchange for an email subscription. And, of course, like any other marketing channel you decide to use, should encourage customer engagement and loyalty with your brand. Driving conversions is the overall goal of mobile apps. You can send push notifications or in-app notifications (or a combination of both) when the content of the app to help gain those conversions. Both are helpful when marketing your brand, so certainly research the benefits and disadvantages of each before choosing which option to use.

Push Notifications

Messages that pop-up on the mobile screen whenever a message becomes available. Users do not need to be on the app at the time to receive the message.  Push notifications work once your company’s app is downloaded to the user’s device and okayed push notifications. Approximately 70% of mobile users welcome push notifications on their device. Promotional messages, reminders, and time-sensitive deals are great to send via push notifications.

In-App Notifications

App notifications featured within the app that is used when a consumer is engaging with your brand. The notifications help attract the user to specific pages or areas within the app, giving you the chance to engage with customers on a more direct level. There are no space restrictions when using these notifications so there is no reason to compress your messages into 160 characters. You can use in-app notifications in a variety of ways, such as to send pictures to promote new content, new products, and new features on the app.


When you’re using mobile marketing to enhance your business, it is important to put all of the strategies together to create a campaign that helps you stand out from the crowd. It doesn’t matter if you are a restaurant owner or operate a telemarketing business, mobile marketing can only benefit your brand in tremendous ways.

Once you put the right mobile marketing strategy to work, your company will grow and enjoy the success that you crave. You should use each mobile marketing channel available to reach your audience and send that powerful message that you want them to receive. Rest assured when using mobile marketing correctly, they will listen to what you say!


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